⚖️ Legal & Q&A

💾 How we store the data

When you upload a transcript, we save all messages sent, (including attachments), user id, channel id, server id for 180 days. After these 180 days all data is completely deleted.

🖼️ How we store the attachments

When you upload a transcript, we save all attachments (images, gifs, videos) under 25MB for 30 days for normal users and under 500MB for 90 days for sponsors. (Only 1$/month)

When you publish a transcript you affirm that you are aware of this page and your local laws and the countries hosting ticket.pm

If you want to delete your data you can contact us by mail: ticketbot+data@ik.me

❔ Is it possible for someone to access my tickets?

There are more than 1150 different emojis and 6 random emojis which makes more than 2.36×10¹⁸ different combinations. With a ratelimit of 10 requests every 10 seconds.